ek333 Privacy Policy

01Introduction

This Privacy Policy explains how ek333 collects, uses, stores, and protects the personal data of players who register and use the ek333 platform at ek333.run. It applies to all services offered by ek333, including sports betting, casino games, skill-based games, and any other features available to registered players in Bangladesh.

When you create an ek333 account, you provide us with personal information. We take that responsibility seriously. This policy is written in plain language so you know exactly what happens with your data — not buried in legal text that nobody reads.

ek333 may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised date. We recommend checking this page periodically to stay informed about how ek333 handles your data.

02What Data We Collect

ek333 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you use ek333.

Information you provide directly:

• Full name and date of birth
• Mobile phone number registered with bKash, Nagad, or Rocket
• Email address
• Residential address in Bangladesh
• National ID number or passport number (for identity verification)
• Payment account details (bKash, Nagad, or Rocket account numbers)
• Any documents submitted for identity or payment verification

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location
• Session duration and pages visited on ek333
• Game activity, betting history, and transaction records
• Login timestamps and account activity logs

03How We Use Your Data

Every piece of data ek333 collects has a specific purpose. The table below sets out the main ways we use your personal information and the reason we need it.

ek333 does not use your personal data for unsolicited marketing without your explicit consent. If you opt in to receive promotional communications from ek333, you can withdraw that consent at any time by contacting our support team.

04Who We Share Your Data With

ek333 does not sell, rent, or trade your personal data to any third party. Full stop. However, there are limited circumstances where we need to share your data with trusted partners to operate the platform effectively.

Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data handling agreements with ek333.

Identity verification providers: When you submit documents for verification, they are processed by a trusted identity verification service. This provider is contractually bound to use your data only for the purpose of verifying your identity for ek333.

Technology and infrastructure providers: ek333 uses third-party hosting and security services to operate the platform. These providers have access to server-level data but are contractually prohibited from using it for any purpose other than providing services to ek333.

Regulatory and law enforcement authorities: ek333 may be required by law to dis close personal data to regulatory bodies or law enforcement agencies. We will only do so where we are legally required and will always seek to limit the scope of any such disclosure to the minimum necessary.

05Cookies and Tracking

ek333 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. A cookie is a small text file stored on your device when you visit ek333.run.

Types of cookies ek333 uses:

• Essential cookies: Required for the platform to function. These handle your login session, keep your account secure, and remember your preferences. You cannot opt out of essential cookies without stopping use of ek333.
• Analytics cookies: Help ek333 understand which pages and features are most used, so we can improve the platform. Data collected is aggregated and not linked to individual players.
• Security cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

ek333 does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use ek333.

06Data Security

ek333 takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• SSL encryption: All data transmitted between your device and ek333.run is encrypted using industry-standard SSL/TLS protocols. This means your login credentials, payment details, and personal information cannot be intercepted in transit.
• Secure data storage: Personal data is stored on secured servers with restricted access. Only authorised ek333 personnel with a legitimate need can access player data.
• Password hashing: Your ek333 account password is never stored in plain text. It is hashed using a strong cryptographic algorithm so that even ek333 staff cannot read it.
• Fraud monitoring: ek333 runs continuous automated monitoring to detect unusual account activity, suspicious login attempts, and potential data breaches.
• Staff training: All ek333 staff who handle personal data are trained in data protection best practices and are bound by confidentiality obligations.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your ek333 account has been compromised, contact our support team immediately via live chat so we can take action to protect your account.

07Data Retention

ek333 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods are as follows:

• Account data: Retained for the duration of your account and for five years after account closure.
• Transaction records: Retained for seven years after the transaction date to comply with financial record-keeping requirements.
• Identity verification documents: Retained for five years after account closure or the date of the last transaction, whichever is later.
• Customer support records: Retained for three years after the support interaction is closed.
• Security and fraud logs: Retained for up to three years to support ongoing fraud prevention efforts.

After the applicable retention period expires, your personal data is securely deleted or anonymised so it can no longer be linked to you. If you request account closure, ek333 will begin the deletion process for data that is no longer required to be retained under applicable law.

08Your Privacy Rights

As an ek333 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].

ek333 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

09Children's Privacy

ek333 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on ek333 or attempt to use the platform in any way.

If ek333 discovers that a player is under 18, the account will be immediately suspended, all funds will be returned to the payment method used for deposit, and all personal data associated with the account will be deleted as quickly as possible. If you believe a minor has registered on ek333, please contact our support team immediately at [email protected].

10Contact and Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a complaint about how ek333 has handled your personal data, please get in touch with us:

• Live chat: Available 24/7 directly on the ek333 platform
• Email: [email protected]

We take all privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you have the right to escalate your complaint through ek333's internal complaints process, details of which will be provided upon request.